How to define a dead account
1.If a character hasn't logged into the game for 7 days in a row, and has 0 reputation, this character will be considered dead.

2.If a character hasn't logged into the game for 14 days in a row, and has 1-1000 reputation, this character will be considered dead.

3.If a character hasn't logged into the game for 30 days in a row, and has 1001-5000 reputation, this character will be considered dead.

4.If a character hasn't logged into the game for 60 days in a row, and has 5001-50,000 reputation, this character will be considered dead.

5.If a character hasn't logged into the game for 90 days in a row, this character will be considered dead, no matter how much Reputation the character has.

NoteA:Characters considered dead will be completely wiped out.

NoteB:All servers will be subject to these rules. The rules stated above will take effect on May 18th. 

With the release of the Freesky Online Closed Beta coming soon, we are answering some players' questions so they can learn more about this exciting new game.

1. When will the Closed Beta start?
The Closed Beta will start at 9:00pm on May 7th (GMT-4).

2. Can we still use the Closed Beta account to log in during the Open Beta?
Yes, you can still use your CB account in the OB.

3. Will players' information from the Closed Beta be retained for the Open Beta?
Yes, all Closed Beta player information will be retained.

4. Do I need an activation code to join the Open Beta test?
No, you don' need any activation code.

5. What kinds of events will be held during the Open Beta?
All the details will be announced on our website. 

6. When will the Item Mall be available?
The Item Mall will be available when the Closed Beta starts and players can use their gift points (Gift Points can be obtained from events)  to buy items or to activate services. The points exchange will not be available temporarily, but we will put an announcement on our official website when it becomes available.

1.Why I need to download flash every time I enter the game when other players only need to do it the once?
The Freesky flash can be stored in your local cache once you have downloaded it, so that there will be no need to download again.  After rigorous testing we have discovered that IE, Firefox, Maxthon, MyIE, Tencent TT are all able to do this without any problems. However, you should still check whether or not your browser is set to automatically empty the cache every time you quit; as this may be one of the main reasons why you need download flash every time. 
The procedure for checking the IE is as follows: Tools->Internet Options->Advanced->Security, make sure you do not select "Empty the Temporary Internet Folder when you quit the browser".
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2.Is it necessary to enter a verification code when landing?
There is no need to enter a verification code when landing, but should you enter a wrong account name or password twice in a row then you will be asked to enter your verification code.
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3.Why do I always seem to be unsuccessful when creating roles?
You must choose one sector from Saint, Magic, Light, Shadow when you creating a role.  Success will be granted after you have verified the name of the role. If you are told that the position is full during the creation then you may try changing your position (such as changing it to the northeast) or even change your sector!
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4.What are the dialog boxes and the red boxes that appear after entering the game?
The series of dialog boxes and red boxes that appear after you enter the game are there to lead you to the first newbie quest and to help you accept it. You must read the instructions in the dialog boxes carefully and then play as the quests direct.
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5.Are there still more quests to do after you have finished the quests in red box?
After you have finished the building houses quest, the system will automatically show the follow-up quests when you carry out another operation. However, it should be noted that you are able to search the newbie quests in your mailbox.
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6.I'm a newbie, am I likely to be teased once I enter the game?
Not at all.  Every newbie is under our protection for 7 whole days and cannot be bullied during this period.  However, as a newbie during this period you cannot fight with other players and will be unable to enter the NPC area.  But you are allowed to take on the soldiers of the Beast Army who are situated on the big map.
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7.How come there is nothing to notify you when you receive a message?
By clicking on the envelope icon in the upper right corner of interface, then you will be able to see all of your messages.

8.How is the prestige of a businessman calculated?
After they enter the game, each player's trading activities will be recorded.  Prestige will only be gained by a businessman if they profit from this trading activity:
a) All goods transactions, as long as they are for sale (whether imperial or other players), can improve their own profits.
b) All goods transactions, as long as they are for sale (whether imperial or other players), may reduce their own profits.
c) The Server will record when the player has reached maximum profit.  However, the prestige of businessman may only be gained once the maximum profit is improved upon.